Signing in requires an active RWS Account. Please press the Sign in button and select an account:
Then you will need to enter your password and also choose the second authentication factor.
When first entering into the main page a modal will appear to choose the database. For now you can choose between Hubspot and TradosAI (the Community solution). Furthermore, you can click on the Change Database button situated in the header to switch to another Database.
In order to search in a database you will place some input under Search where you have as a placeholder Write your search query here.
After that, you will receive a table as an answer where each row has an id, a question, an answer, an url and a type.
Also, you will have 2 buttons: an edit button where you can edit the question and the answer of a row (*Note*: these columns can also mean: question->(header) answer->(text-body)). Either way when, searching for possible data that is close to a question it compares them to the document which is question + answer. You can either Edit or Delete the row. Each time you do a delete action a pop-up button will appear, to check if you really want to delete that row
There are two ways to add content to the database:
1. You can enter a question and an answer and the data will be added to the database.
2. You can make a .csv or excel file with a question column and an answer column and then add it to the database by clicking on the cloud and then clicking on the upload button. As a response you should receive a table where you can edit or delete rows.
Click on the Users tab on the main page header. There you will have two choices, one of which is Add Users. This will open a modal, where you can add a user, if he is a RWS employee.
After this, you will receive a Success message if the user was added to the user database. Then the user will have access to the website. If not, then it may be possible that the user was not on the Azure database at the time it was downloaded. You will need to download the new RWS users Database from Azure or introduce them manually on AWS.
Click on the Users tab on the main page header. There you will have two choices, one of which is See Users. This will open a modal, where you will see a list of users that can access the website and their role. If you have admin role you can edit or delete users. Otherwise, you will not be able to see the buttons.
First you will have to choose the Database. Click on Additional Inputs (at the bottom of the page) and choose a database. After that you can write your question. This is connected to the most performant model, as there are no time constraints. The chat will also remember what you asked before,and furthermore you can retry clear or undo your input.
